Jan 16
Case Completion: Once all steps have been completed, active processing of the case record can be closed and the case sent to the reporting workflow.
In 2020:
55% of respondents were applying at least some level of automation.
45% of respondents reported no automation of this ICSR process step.
In 2021:
72% of respondents were applying at least some automation.
28% of respondents reported no automation of this ICSR process step.
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